The EU adopted the CCD2 directive.
One directive that changes the rules of consumer credit.
CCD2 is the second European consumer credit directive (2023/2225). It responds to how credit is actually sold today: online, in a few clicks, in an e-shop basket or as a deferred payment. In the Czech Republic it is implemented through the amendment to Act No. 257/2016 Coll., and the rules are to apply from 20 November 2026.
For companies it is not just a legal abbreviation. CCD2 reaches into the product, advertising, the sales process, the creditworthiness assessment and into what you must be able to prove during a CNB inspection. This page gives a quick overview. The detail is always tucked away in the questions below.
What changes compared to CCD1
It now also covers small loans up to EUR 200 and interest-free credit (deferred payments, BNPL) that no rules addressed before.
There is now a limit on how expensive credit may be: the APR at most four times the repo rate increased by 8 percentage points (at least 48%). Before, there was no blanket cap.
Providers may no longer use sensitive data or social-media data, and for automated assessment the customer has the right to human review.
Advertising must now warn that "Borrowing money costs money", and the contract must highlight the cost of the credit on the first page.
Competence requirements now apply to employees who offer, distribute or process credit.
Insurance tied to a loan may no longer, after a set period, take account of a past oncological illness. The so-called right to be forgotten. Its implementation is being worked out.
CCD2 timeline
The Ministry of Finance published its consultation assessment.
Transposition deadline in member states.
The government approved the draft amendment to the Consumer Credit Act.
CCD2 rules in practice. The final wording may still change during the legislative process.
Key questions
What is CCD2?
New European rules for consumer loans, instalments and deferred payments. It caps the APR, now also covers small loans up to EUR 200 and addresses professional training.
More →Who does it affect?
Companies that offer purchase financing: e-shops, retailers, instalments and BNPL.
More →What should I do now?
Find out whether the rules apply to you, and based on that figure out what to do next.
More →By when do I have to sort it out?
The new rules start to apply on 20 Nov 2026. Prepare well in advance.
More →How do I sort it out?
Calmly and step by step. We will guide you from analysis to finished preparation.
More →What if I don't make it in time?
An inspection can bring a penalty. But with timely preparation you easily avoid it.
More →Does CCD2 apply to you?
Are your customers consumers, that is, people acting outside their business?
Do you offer them instalments, deferred payment, BNPL, a micro-loan or other purchase financing?
Do you offer financing in an e-shop, app, branch, by phone or through a salesperson?
Do you promote financing in advertising, the basket, banners, affiliate or a sales script?
Do you have it verified in writing whether an exemption applies, or do you have documents and processes ready?
Did the test show that CCD2 applies to you?
Here you will understand CCD2. We can also prepare your practice for it: training and certification for the team, an impact analysis and an audit trail for supervision. You will find the commercial solution and prices at ccd2.online.
Operated by iUP s.r.o., a CNB-accredited body. ISO 9001 certified.
What’s new
Download current status (PDF)We keep updating the overview of the legislative process as it develops.
As of 30 Jun 2026 no steps newer than those below are recorded.
CCD2 in your pocket
A mobile app for education, tests and certification on consumer credit and CCD2. Prepare anytime, follow regulatory changes and keep an overview in your pocket.
- Tests and modules: interactive preparation for professional competence exams.
Preparation in the app is FREE. - Certification and education: qualification and continuing education in one place.
- CCD2 news: regulatory changes the moment they arrive.
Frequently asked questions
What is CCD2?
In short: CCD2 stands for the Consumer Credit Directive 2, the second European directive on consumer credit (2023/2225). From 20 November 2026 it replaces the original Directive 2008/48/EC.
In practice: in the Czech Republic it is implemented through the amendment to Act No. 257/2016 Coll. It mainly changes consumer information, advertising, online conclusion, the creditworthiness assessment and some new credit models.
It is not just a legal abbreviation. CCD2 reaches into the product, the sales channel, the wording, training and the evidence for supervision.
Who does it affect?
Typically: anyone who provides or intermediates consumer credit, instalments, deferred payment or BNPL. This includes banks, non-bank providers, retail chains, e-shops and their partners.
What matters is how the product is built: fees, maturity, the role of the seller, who finances it and whether an exemption applies.
Not every deferred payment automatically falls under CCD2. But if you actively offer it to the customer, it is wise to assess it and be able to document the result.
Who is CCD2 probably not for?
Not every kind of financing automatically falls under CCD2. It depends on the purpose of the loan, the security, the amount, the fees, the maturity, the role of the seller and the specific Czech transposition.
Roughly outside the regime may be mortgages and loans secured by real estate, loans over EUR 100,000, certain non-public employee loans, court settlements or leasing without an obligation to buy.
This is an indicative filter, not a legal opinion. If you claim to be outside the scope of CCD2, keep a short analysis and supporting documents on file.
What should I do now?
Start with scope: verify whether CCD2 applies to your product, distribution model, e-shop, app or sales network.
Then review your practice: advertising, pre-contractual information, contracts, the APR, the creditworthiness assessment, data handling, training, internal rules and evidence for inspection.
The best first step is a product map: what you offer, to whom, through which channel and why it does or does not fall under CCD2.
By when do I have to sort it out?
The key date: the rules are to apply from 20 November 2026. By that day the product, documentation and processes must all make sense.
What that means in practice: follow the final wording of the amendment and gradually prepare scope, documentation, commercial communication, internal rules and training.
Leaving it to the last minute does not pay off. Changes usually touch wording, IT, business procedures and training, and take some time. With a head start it is stress-free.
What if I don’t make it, what are the risks?
In short: some risks exist, but they are manageable if you tackle them in time.
What to watch out for: a CNB inspection may lead to a remedial measure or a fine, or a need to quickly adjust the product or the way it is sold. This mainly concerns situations where a firm has nothing prepared and cannot document its approach.
Good news: most problems can be prevented by preparation. If you review your products, wording and records in time, there is no need to fear inspections. And we can help you with that.
How do I sort it out?
Calmly and step by step. This is nothing that cannot be managed. You just need to proceed systematically and know where to start.
The path is clear: review your products and find out what CCD2 covers, adjust the wording, contracts, advertising and the sales process, set up the creditworthiness assessment and train the team. Step by step, not all at once.
With a clear procedure you have the certainty that you are ready. And you are not alone in this: we will guide you from the first analysis to a documentable trail for inspection.
How is the maximum interest rate calculated?
Important: CCD2 itself does not set a single European figure. It requires member states to have measures against disproportionately high interest, APR or total cost of credit.
Under the Czech draft: for consumer credit other than for housing, the cost indicator at the time the loan is agreed must not exceed four times the repo rate increased by 8 percentage points. The repo rate is inserted into the formula at no less than 4%, so the cap never falls below 48%.
What the cost indicator is: the draft works primarily with the APR. For credit tied to the purchase of a vehicle it uses a special rate under a formula in the annex to the Act. For small short-term loans (up to CZK 20,000 and maturity up to 6 months) the total cost is capped instead of the APR: CZK 2,000 plus the loan amount times the term in years times four times the repo rate increased by 8 percentage points.
It is not just about the interest itself. The APR includes interest, fees and other costs of the credit. Final practice must be based on the effective Czech wording of the Act.
Does every BNPL or deferred payment fall under CCD2?
Not automatically. CCD2 extends attention to digital credit models, but for BNPL, deferred payments and micro-loans the specific design of the product always decides.
What to watch: maturity, fees, interest, late-payment penalties, the role of the seller, the role of the provider and whether any exemption applies.
A product map works best: for each model, write down why it does or does not fall under the consumer-credit regime.
Does CCD2 apply to e-shops and e-commerce?
Yes, it can. If an e-shop offers instalments, deferred payment, BNPL, partner financing or another form of consumer credit, the impact of CCD2 needs to be assessed.
It is not just about banks: the e-shop’s distribution role also matters, along with how the product is presented, the wording in the basket, advertising messages and who actually deals with the consumer.
If the seller actively offers or intermediates the credit, CCD2 needs to be handled far more carefully than in ordinary sales of goods.
Why do the years 2025 and 2026 matter?
20 November 2025: member states were to adopt and publish the transposing rules.
20 November 2026: the new rules are to start applying and the original Directive 2008/48/EC is repealed at the same time.
The year 2026 is not just a date in the law. It is the deadline by which real operations must already work.
What should I prepare for an inspection?
Basic folder: a CCD2 impact analysis, a list of products, an assessment of exemptions, pre-contractual information, contracts, advertising texts and samples of the online journeys.
Process part: rules for the APR, the creditworthiness assessment, data handling, internal methodologies, training records and responsibilities within the team.
Even if the product looks low-risk, it pays to have the records ready. It saves you time and nerves should an inspection come.
What penalties may apply?
Upper limits: for selected offences the draft envisages fines in the order of millions of crowns, for example 5, 10 or 20 million CZK depending on severity. These are caps for the most serious cases, not the usual rate.
When a problem arises: typically when a firm claims it is outside CCD2 but has no analysis for it, while at the same time luring customers with financing in advertising without clear information about the costs.
The exact amount always depends on the final wording of the Act and the specific situation. But the main message is simple: timely and documented preparation is the best protection.
Terms and glossary
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